Terms & Conditions
For flooring and furniture only
For cabinetry hardware only
No cash refunds
No cash refunds. Exchange and credit only.
All sofa sales are final
All sofa sales are final and are not eligible for return or exchange.
Our Return/ refund/ exchange policy
We offer in house credit for returned items within 30 days of shipment,
There are no refunds, and an original invoice must be presented.
Within 30 days of receipt of your shipment, you may return any item ordered to its original condition. We will issue an in-house credit or exchange. Zk’s will also refund shipping costs if the return is a result of our error.
Claims for defects or missing parts
Claims for defects or missing parts must be made within 60 days only. After 60 days there is no service. NO EXCEPTION.
Your Privacy is Assured
ZKs has created this privacy statement in order to set forth our limited use of information generated from our Web site. We do not share information about individual users with any third party. We may use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information.
Our commerce site uses a cookie to keep track of your shopping cart. We also use industry-standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information. The form requires users to give us contact and financial information. We use this information to fulfill your order. Any and all information submitted in these forms will be held in strictest confidence and not shared with any other business entity outside of your Credit Card Service and/or your Bank. We do reserve the right to contact you, using this information, to answer questions, offer suggestions, and make corrections to your order.